132 Platform Privacy Policy
132 takes the privacy of every Malaysian user seriously. This document explains how we collect, use, store, and protect your personal information when you use the 132.run platform.
Last updated: January 2026
1. Information We Collect
To provide a secure and fully functioning service, 132 collects several categories of information from users. This collection occurs during registration, platform use, and interactions with our services.
- Full name and mobile number
- Passwords stored in a securely processed format
- Date of birth for age verification
- Identity verification information where required
- Device type and operating system
- Browser type and version
- IP address and general location data
- Login timestamps and session activity
- Deposit and withdrawal transaction records in RM
- Payment methods used (TNG, Maybank, FPX)
- Bank account name for identity verification
- In-platform transaction history
- Betting and game history within the platform
- Game preferences and account settings
- Customer support interaction records
- Technical error logs for improvement purposes
2. Purpose of Data Use & Cookies
Purpose of Data Use
Information collected by 132 is used solely for platform operation and improvement purposes. We do not sell or trade user data to third parties for advertising. Data use includes:
- Verifying user identity during registration and login
- Processing deposit and withdrawal transactions in Malaysian Ringgit (RM)
- Verifying eligibility for bonus offers and promotions
- Detecting suspicious activity and preventing fraud
- Delivering effective customer support
- Complying with applicable legal and regulatory requirements
- Analysing usage patterns to improve the user experience
Cookies & Tracking
The 132 platform uses cookies and similar tracking technologies to enhance your experience. Cookies help us store login preferences, maintain active sessions, and understand how users interact with the platform. We use three types of cookies:
- Session Cookies — deleted automatically when you close your browser
- Persistent Cookies — stored for a set period to remember your preferences
- Analytical Cookies — collects usage data without any personally identifiable information
You can manage cookie settings through your browser, though this may affect certain features on the 132 platform.
3. Data Storage, Security & Sharing
Data Storage & Security
All 132 user data is stored on servers protected to industry security standards. The security measures we implement include:
- SSL encryption for all data communications between user devices and our servers
- Passwords stored using one-way hashing that cannot be reversed
- Strict internal access controls — only authorised personnel may access sensitive data
- Continuous monitoring to detect unauthorised access attempts
Your data will be retained for as long as your account remains active, or as long as required for legal and operational purposes. Once your account is closed, data will be deleted in accordance with the applicable retention periods.
Third-Party Sharing
132 does not share users' personal information with third parties without consent, except in the following circumstances:
- Payment providers — minimum information required to process RM transactions via TNG, Maybank and FPX
- Legal requirements — when directed by the relevant authorities through a valid court order
- Security safeguards — to verify identity or investigate suspected fraudulent activity
In all cases of sharing, 132 ensures that third parties uphold data protection standards equivalent to our own privacy commitments.
4. Your Rights & Data Controls
As a 132 platform user in Malaysia, you have certain rights regarding your personal data. We respect and support the exercise of these rights:
You have the right to request a copy of the personal data we hold relating to your account.
If any information is inaccurate, you may request a correction through your account settings or by contacting support.
You may request deletion of your data upon account closure, subject to any applicable legal retention requirements.
To exercise any of these rights, log in to your account and access the privacy settings section, or contact the 132 support team via email at [email protected]. We will process requests within 14 business days.
5. Policy Changes & How to Contact Us
Privacy Policy Updates
132 reserves the right to update this Privacy Policy from time to time to reflect changes in data collection practices, technologies used, or applicable legal requirements. Any changes will be published on this page along with the latest update date.
Users are encouraged to review this page periodically. Continued use of the 132 platform after any changes are published will be considered acceptance of the updated privacy terms. For changes deemed material, we will endeavour to notify users through the available channels within the platform.
Contact Us About Privacy
If you have any questions, concerns, or complaints about how 132 handles your personal data, you can reach us through the following channels:
- Email: [email protected] — for privacy enquiries and data requests
- In-platform support: Log in to your account and use the available help channels
- FAQ: Review our FAQ page for answers to frequently asked questions
- Terms of Use: Read Terms & Conditions for more information regarding platform usage
This Privacy Policy applies specifically to services operated by 132 under the 132.run domain. This platform is intended for adult users in Malaysia only.
Your Data, Your Control
Your privacy is our priority. If you have any questions or wish to review your account data, the 132 support team is ready to help.